Your privacy is very important to us. You should read the information contained in this Privacy Policy. As part of the normal operation of our services we collect, use and, in some cases (by Court order), disclose information about you to third parties. Your privacy will be protected.
This statement and the policy outlined are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
In these Conditions of Use “We”, “Our” or “Us” means Parking Collection Services ABN: 53 106 841 865 (PCS) and includes its directors, employees and agents; and “You” or “Your” means the person who accepts these Conditions of Use, by using this website. Acceptance by You of these Conditions of Use binds You and all of Your employees, officers and agents to comply with these Conditions of Use. Without implying any licence to do so, if you pass on any information contained in the web site to any other person, you should pass on these Conditions of Use also and draw it to their attention.
Unless otherwise indicated, any reference to law(s) or legislation in this document is a reference to the law(s) or legislation of the State of South Australia as amended from time-to-time.
How personal information is collected
PCS collects personal information about individuals and organisations as part of the course of its business and provision of services. PCS collects personal information when:
You (or an organisation you are associated with) opens an account
Enters into an agreement with us to provide or receive a service
Deals with us over the telephone, sends us a letter or an email
Visits our website or when you visit us in person.
There may be occasions when we source personal information about you from a third party (for example a client, credit reporting agency or marketing company). PCS may also automatically collect non personal information through the standard operation of its information systems infrastructure.
The type of information collected
The type of information we collect may include (but may not be limited to):
Your name;
Mailing address;
Telephone numbers;
Vehicle make, model and registration details;
Cheque, bank and credit card payment details; and
Email address(es).
Use of personal information
We only use your personal information for the purposes for which you or your authorised agents provided it to us and for related, internal purposes.
You may have provided us with or we may collect “sensitive information”, as defined in the Privacy Act 1988 (Cth) that it is necessary for us to collect. If you have done so we take this to mean that we have your consent to retaining that information and using it for the above-mentioned purposes and disclosing this information to the types of organisations to which we normally disclose information as listed above. If you do not wish us to do so, please contact us immediately to inform us.
Keeping information up to date
If we do collect any relevant information we will take reasonable steps to ensure your personal information is accurate. If you learn that the current information we hold about you is inaccurate, you should contact us.
You can request details about your personal information
You have a qualified right to access personal information, which we hold about you. You should contact us if you wish to find out about the personal information we hold about you. We will need to verify your identity before giving you access. If you wish to do so please write to us as indicated above. We may charge you a moderate fee to cover the cost of providing access. We will discuss those fees with you if they apply.
If your request is complex, we will ask you to put it in writing and will usually deal with such a request within 14 to 30 days. We may charge you a fee for processing the request.
Except as required or allowed by law, PCS will not give out personal information to any third party.
When accessing your personal information may not be possible
We may not be able to tell you what personal information we hold about you in certain circumstances including where the information relates to anticipated legal proceedings or where the information would reveal commercially sensitive information.
Storage of your personal information
PCS will take reasonable steps to protect the personal information it holds from misuse, loss and from unauthorised access, modifications or disclosure.
Contact
If you have any questions regarding PCS’s Privacy Policy please feel free to contact us for further information.